Can I register my Milwaukee tools after 30 days of purchase?No, tools must be registered within 30 days of purchase. It is down to the End User to ensure that this is done if they wish to take up the extended warranty option. Where can I find the serial number of my tool?The serial number is always located on the rating plate. Usually it is 6 digits including zeros, however it could differ slightly due to the label type. Why was my tool refused a repair under warranty?A tool can be rejected for repair under warranty due to the fault not being covered by our warranty conditions, this can be totally or partially. You can read these condition on our website www.milwaukeetool.eu. Examples are: Water or mud ingress, burnt out motor, tool being dropped, general wear & tear. Why was my tool sent back to me disassembled?If you reject the quotation for a non-warranty repair and request that the tool be returned it will be sent back dismantled for safety reasons. For further information refer to the Warranty terms and conditions on our web site www.milwaukeetool.eu What happens if I reject the repair quotation?When you send your tool for an out of warranty repair you will have three options: 1. Accept the quotation and pay for the repair (diagnosis is free of charge) 2. Ask for your tool to be returned after diagnosis (you will have to pay for a portion of the diagnosis charge plus transportation cost) 3. Request the tool to be recycled (service centre may charge for initial diagnosis) My Tool is out of warranty and in need of a repair, do I need to use an Authorised Service Centre?No, as the Tool is out of warranty it does not need to be an Authorised Service Centre. However the repairer should be qualified. We recommend on our website www.milwaukeetool.eu an “out of warranty” network of service centers which have the required knowledge. Where can I leave my faulty device during the warranty period?To benefit from the warranty, contact your local retailer or one of our Service Agents taking your proof of purchase (receipt or invoice) and all accessories. The list of the service agents are available on our website www.milwaukeetool.eu. In France, If you contracted a Platinum or Full Service you can get a faster service and support by calling 01….. or getting linked to the dedicated webpage for collection on site wwww. How long my tool is covered by warranty?The warranty period is from the date of purchase. This date has to be documented by an invoice or other proof of purchase (receipt). The warranty period is one year for tools , batteries and chargers / in case of private users xx months for tool and cc months for batteries. The warranty applies only on new tool. In certain cases the warranty for tools and batteries can be extended. The end user is required to register their newly-acquired tool online (www.milwaukeetool.eu ) within 30 days of the purchase date. The end user may register for the extended warranty in their country of residence if listed on the online registration form where this option is valid (please refer to the website). I bought a power tool from the USA is it covered under warranty in EU?Tools purchased from the USA are not covered under any form of warranty in the European Union and territory as they are nor CE certified. How long is my tool covered by warranty?The warranty period is from the date of purchase. This date has to be documented by an invoice or other proof of purchase (receipt). The warranty period is one year for tools, batteries and chargers. The warranty applies only on new tools. In certain cases the warranty for tools and batteries can be extended. The end user is required to register their newly-acquired tool online (www.milwaukeetool.eu ) within 30 days of the purchase date. The end user may register for the extended warranty in their country of residence if listed on the online registration form where this option is valid (please refer to the website). Where can I take my faulty product during the warranty period?During the warranty period, contact your local retailer or one of our Service Agents. Provide your proof of purchase (receipt or invoice) and all accessories. The list of the service agents are available on our website www.milwaukeetool.eu. My Tool is out of warranty and in need of a repair, do I need to use an Authorised Service Centre?No, as the Tool is out of warranty it does not need to be an Authorised Service Centre. However the repairer should be qualified. We recommend on our website www.milwaukeetool.eu an “out of warranty” network of service centers which have the required knowledge. Where can I find a specific part number for my tool?Please visit http://services.milwaukeetool.co.uk/jsp/index.jsp and run a search on your tools model and all of the parts will be listed. How do you dispose of used tools?In compliance with European law, Milwaukee helps preserve the environment, in collaboration with approved companies specialised in the collection and recycling of old electrical devices. Please help us continue this effort by not disposing of your devices with household waste. The easiest way is to give them back to your power tools dealer. The power tool dealer will pass them on to the their local recycling center. Where do I find the model of my tool?You can find the model of your tool, serial number and date code on the rating plate. This is a label that is adhered to the tool. The location will vary. Example – Model Name = M18CHIWF12, Model Number = 456972, Serial Number = 001021, Date code = D2016 Where can I find user manuals?Milwaukee - Please visit our website http://uk.milwaukeetool.eu and click on the link ‘Milwaukee at your service’, then click on the link ‘Parts List’. Enter the Model number (e.g. 456972 ) into the box provided and click on your tool from the ones shown. Click on select and then on the ‘Documents’ tab. You can now download and print the Owner’s manual. Where can I find spare part(s) for my power tool and how do I select the spare parts I need?Please visit our website http://uk.milwaukeetool.eu . Click on ‘Milwaukee at your service’ then click on ‘Parts List’. Enter the 6 digit code from you tool and select your product. The parts list and service diagram will be displayed. Locate the part(s) required and make a note of the part number(s). Where can I buy spare parts?Spare parts are available from our Service Agents or by mail. We recommended that you phone before going to the Service Centre to check the opening times, availability of the part, etc. Spare parts are available from our spare parts agent - AUGMENTED AGENTS, MANCHESTER ROAD, STOCKPORT, CHESHIRE, SK4 1TN. PHONE 0161 4773388 How do I package my product for collection?Please visit our website http://uk.milwaukeetool.eu . Click on ‘Milwaukee at your service’ then click on ‘Packaging Best Practice’ I’ve bought a multi kit of Milwaukee tools. Do I need to register them as individual items?Every tool and battery has a unique serial number that must be registered in order to extend the warranty. You will need the tools and batteries in front of you when registering. What material can be sanded or ground?Nearly all solid wood or metal materials can be sanded or ground. Material effected by heat such as certain paints and varnish, plastic or fibre glass may not be suitable. Ensure that you are using the correct tool and abrasive type for the application. Always conduct a simple test off the job before attempting to work on areas that may be damaged by using the wrong tool, speed, technique or abrasive type. There are many different sizes, power level and types of sanding and grinding tools. What do I need to do before using any tool for the first time?I need to learn about my tool and read carefully the user manual. I need to start to use it when I understood every function. Do I need to have something in inventory to use a TICK?Yes, any tool, item or piece of equipment that is added to inventory can be paired with a TICK. Will other ONE-KEY™ app users be able to see the location of my equipment with TICK’s installed? No, location information (map, last seen date/time) of items in your inventory with TICK’s installed is only visible to you or your guests. Why can’t I see my TICK’s in Nearby Devices?Items with TICK’s installed WILL NOT show up in nearby devices. Location information will be visible on the tool detail screen, like any other ONE-KEY tool. Will I be able to get location information for equipment with TICK’s installed when I’m in an area with no network connectivity?No, you will not be able to get up to date location information until you have network connectivity. However, if a TICK is seen by a ONE-KEY app without a network connection, that instance will be cached (stored locally) and updated once a network connection is re-gained. How will I know when the coin cell in my TICK is running low or needs to be replaced?When a TICK is paired with an item in your inventory, it will include the “Coin cell Status (%)” along with the location information. The app will initiate a notification when the coin cell status of a TICK drops below 20% remaining life. A final notification will be generated when the coin cell status drops below 5%. How can I distinguish one TICK from another?Each TICK has a serial number lazer engraved on the main housing (underneath the lid). That serial number will show up in the app on the inventory detail screen once a TICK is paired with an item. Can I remove a TICK from an item and put it on a new item I have in inventory?Yes, you can dis-associate a TICK by going to the edit screen of the item and tapping the “X” next to the TICK serial number on the bottom of the screen. Once you have removed the TICK you can re-pair the it with any other item in your inventory. Where can I leave my faulty device during the warranty period?To benefit from the warranty, contact your local retailer or one of our Service Agents taking your proof of purchase (receipt or invoice) and all accessories. The list of the service agents are available on our website www.milwaukeetool.eu. In France, If you contracted a Platinum or Full Service you can get a faster service and support by calling 01&hellip;.. or getting linked to the dedicated webpage for collection on site wwww.

Position	Description (Qty)	Part number